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Category: The CFA examines the complaint

Complaints referred to the CFA are treated according to the CFA procedures, and reported upon to the Governing Body as such, with follow-up by the CEACR as appropriate.

The Governing Body may also decide to send the complaint to the CFA and/or the CEACR to further examine allegations and observations related to their respective mandates. The Governing Body may then take note of the findings of these supervisory bodies when considering whether to establish a COI.

In the cases of Poland and Nicaragua, for example, the decision to set up a COI took longer than normal due to the examination of the matters at issue by the CFA.

Click to know more about the procedure for complaints to the CFA, to see an example of referral of a complaint to the CFA, as well as to know more about the regular supervisory machinery.