Complainants can ask that a case be treated urgently. This must be justified by information given in the complaint. Matters involving human life or personal freedom, or new or changing conditions affecting the freedom of action of a trade union movement as a whole, cases arising out of a continuing state of emergency and cases involving the dissolution of an organization, are treated as cases of urgency.
In serious and urgent cases, preliminary contacts may be established to collect preliminary information in respect of the allegations that have given rise to the complaints or to draw the attention of the authorities to ILO principles and procedures concerning freedom of association. See step “3. On-the-spot missions are possible”.